A Pivotal Moment is a situation you find yourself in where your decisions and actions can change the trajectory of your career and your organization. You may be thinking these are milestone situations, but they can seem small and insignificant until handled poorly.
Many leaders find it difficult to identify these moments or understand the potential impacts prior to making their decisions' (positive or negative). When leaders find themselves in these pivotal situations, and they haven’t had exposure to them before, they lack the experience to know what to do.
We’ve seen and experienced the many Pivotal Moments in sales leadership. To learn more about identifying and navigating these situations, contact us today.