Meeting someone where they are means putting aside our wants for them, whether those wants are in service to them or not, and endeavoring to understand where they are in their journey. It begins by listening without judgment, asking questions openly and honestly, and above all recognizing that they are human.
By being open, direct, and honest with our clients we build the same sense of authenticity and transparency as we would in your communications with our own company. This type of interaction builds loyalty and shows our clients that we care and appreciate them.
