You may think a successful start to sales training begins with a room full of eager, well-prepped trainees. It might be a good start for the trainer, but a successful sales training program must start with an entirely different audience: the sales leader.
Recently, you asked your sales team to start entering information into your CRM. Having a CRM will allow you to have better access to what your team is doing, valuable customer information, what stages specific clients are at, better communication across your organization, and more. But there is a lot of push back from some of your salespeople. They don’t want to enter all their information into the CRM and ignore your request to use it.
The more significant issue isn’t the lack of CRM data input. Although that is very important, the main challenge is the disregard of your requests. So how do you handle a problematic salesperson who will not follow your direction? Watch the video and find out.
This quick twenty-minute video includes:
If you want your sales team to follow your direction and requests then you’ll want to use these tools to get your team on board.